Medical Client Service Specialist (CSS)
Company: AppleOne
Location: Santa Maria
Posted on: January 21, 2026
|
|
|
Job Description:
Job Description Job Description Client Service Specialist (CSS)
Pay: $20–$22 per hour (DOE) Position Type: Temp-to-Hire Start Date:
ASAP Schedule: Monday–Friday, 8:00 AM–5:00 PM Work Location: Onsite
only Must-Have Qualifications Scheduling Experience: Proven ability
to efficiently manage and coordinate staff schedules in a fast
paced environment. Healthcare Terminology: Working knowledge of
healthcare-related terminology Filing & Scanning Expertise:
Demonstrated experience maintaining organized, accurate, and
compliant records. Position Summary The Client Service Specialist
(CSS) plays a critical role in recruiting, staffing, and managing
non-clinical operations for healthcare facilities and home care
patients within an assigned market. This position is responsible
for ensuring patient safety, staff productivity, and customer
satisfaction while supporting business growth for the branch. The
ideal candidate will demonstrate strong organizational, leadership,
and interpersonal skills, with the ability to effectively manage
staff schedules, client relationships, and administrative
responsibilities while delivering exceptional service standards.
Essential Duties & Responsibilities -Staffing & Personnel
Management -Receive and process staffing requests from clients and
fill open shifts or assignments. -Manage staff availability and
assign personnel based on qualifications and scheduling needs.
-Recruit, interview, and onboard field staff to support current and
future business demands. -Counsel field employees on non-clinical
issues and ensure compliance with licensure and credentialing
requirements. -Client & Customer Relations -Maintain ongoing
communication with existing and prospective clients to strengthen
relationships and support business growth. -Patient & Case
Management -Receive, coordinate, and process home care referrals,
including securing proper authorizations. -Assign qualified staff
to cases and manage schedule changes or cancellations. -Ensure all
orders and documentation are completed accurately and in a timely
manner. Experience: At least one (1) year of experience in a
service-related industry. Minimum one (1) year of experience in
home healthcare preferred. Equal Opportunity Employer / Disabled /
Protected Veterans The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023 -06/22-
088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is
available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay -
transp_%20English_formattedESQA508c.pdf For temporary assignments
lasting 13 weeks or longer, the Company is pleased to offer major
medical, dental, vision, 401k and any statutory sick pay where
required. We are committed to working with and providing reasonable
accommodations to individuals with disabilities. If you need a
reasonable accommodation for any part of the employment process,
please contact your staffing representative who will reach out to
our HR team. AppleOne participates in the E-Verify program in
certain locations as required by law. Learn more about the E-Verify
program. https://e- verify.uscis.gov/web/media/resourcesContents/E
- Verify_Participation_Poster_ES.pdf We also consider for
employment qualified applicants regardless of criminal histories,
consistent with legal requirements, including, if applicable, the
City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to applicable state and municipal Fair Chance Laws and
Ordinances, we will consider for employment-qualified applicants
with arrest and conviction records, including, if applicable, the
San Francisco Fair Chance Ordinance. For Los Angeles, CA
applicants: Qualified applications with arrest or conviction
records will be considered for employment in accordance with the
Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act. 1125 Company Description This company
offers growth and a great group of people to work with.
Keywords: AppleOne, Thousand Oaks , Medical Client Service Specialist (CSS), Administration, Clerical , Santa Maria, California
