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Labeling Vendor Management Manager

Company: Amgen
Location: Thousand Oaks
Posted on: March 18, 2020

Job Description:

Amgen is seeking a Labeling Vendor Management Manager to join our team and work from Amgen's beautiful Thousand Oaks, CA campus. To learn more: The Labeling Vendor Management Manager reporting into the Head of Labeling Performance and Vendor Management, will direct and oversee Labeling Vendors, governance and metrics to enhance compliance and continuously improve performance of the E2E global labeling vendors. Provide strategic leadership on global labeling process improvement initiatives. This position is responsible for providing strategic guidance & periodic updates to senior management on Labeling vendor and outsourcing, including data and insights for quarterly updates.Accountabilities

  • Supplier selection and relationship management
  • Forecast work volume and budget
  • Project managementResponsibilities
    • Selection of new suppliers
      • Partner with relevant stakeholders to develop and review RFI and RFP questions and suppliers' responses.
      • Review new supplier capabilities
      • Perform risk analysis of suppliers
      • Project lead for new activities/projects based on the company and department priorities (outsourced activities and/or processes)
        • Partner with stakeholders to identify activities/processes and plan activities and processes based on business needs.
        • Point of contact to facilitate communication between Amgen stakeholders and vendor
        • Facilitate training and knowledge transfer between internal staff and supplier staff
        • Provide support during transitional state
        • Perform oversight of suppliers
          • Establish oversight aligned with governance framework to ensure the supplier performance meets Amgen's contractual specification
          • Attend and lead vendor governance meetings as required (e.g. FMT, PIPE)
          • Ensure required metrics are captured and reported by vendors in a timely manner
          • Administrative management
            • Own Amgen SharePoint sites used for coordinating or requesting services with outsourcing partners; update user access, permissions and workflows and add features/functionality as required
            • Forecast volume and budget annually
              • Draft, review, and approve new SOW for new suppliers or updates to SOW for new activities in partnership with stakeholders
              • Manage billing and invoices
              • Thought leader on industry best practices
              • Leading large or more complex global labeling projects
              • Analyze, resolve and escalate issues to senior leadershipBasic Qualifications:Doctorate degreeORMaster's degree and 3 years of Global Labelling or Regulatory Affairs experienceORBachelor's degree and 5 years of Global Labelling or Regulatory experienceORAssociate's degree and 10 years of Global Labelling or Regulatory experienceORHigh school diploma / GED and 12 years of Global Labelling or Regulatory experiencePreferred Qualifications:
                • Previous experience working in industry in support of Global Labelling, Regulatory, Quality Management/Quality Engineering
                • Accomplish business results through teams/ability to influence without direct authority
                • Proficiency in anticipating and resolving problems
                • Ability to develop relationships and work well with others in demanding situations with a positive attitude demonstrating tact, diplomacy and respect
                • Excellent people, time and project leadership/management skills
                • Ability to take initiative and drive results
                • Oral and written communication and presentation skills
                • Influencing, negotiation and decision-making skills
                • People and financial management
                • Previous experience in labeling
                • Demonstrates leadership attributes
                • Excellent interpersonal skills
                • Manage individual and complex group projects
                • Experience managing SharePoint sites, or willingness to learn
                • Experience with Visio for process mapping
                • Tolerance for ambiguity
                • Flexibility to accommodate regular and ad-hoc meetings across time zones
                • This role may require international travel at a minimum of 1 to 3 times a yearAmgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.Amgen provides a collaborative and creative culture in a company with a strong track record of innovation. Our culture encourages open dialogue and diverse views to land on the best solutions, and we help ensure our staff are equipped to excel today and tomorrow.Join UsIf you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Keywords: Amgen, Thousand Oaks , Labeling Vendor Management Manager, Executive , Thousand Oaks, California

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