Company: Lightfully Behavioral Health
Location: Thousand Oaks
Posted on: January 16, 2022
Lightfully Behavioral Health is a growing leader in mental
health treatment providing high-quality, evidence-based treatment
and innovative, compassionate care focused on total wellness for
those struggling with mental health conditions. Lightfully provides
treatment on a full continuum of care including residential,
partial hospitalization, intensive outpatient, and virtual
services. With current communities providing best-in-class care in
Southern California markets, Lightfully is positioned for dynamic
and high-paced growth.
Welcome to a behavioral health services company unlike those that
have come before it. One where leaders believe in the healing and
nourishing quality of compassion both in treating clients and
caring for our people. A safe place to bring your whole self to
work and infuse a bit of your own magic into what you do every day.
The Lightfully Shining Commitments reflect our commitment to these
principles and encourages our staff to deliver exceptional
performance through their authenticity, bravery, and grit. We
believe that great things can happen when we create space for
people to light fully .
Lightfully is seeking a Director of Clinical Operations. Our ideal
candidate is someone who has experience at this level or had
success in a managerial role and is looking to lean in and take on
something bigger. This person has an innovative mind and a
collaborative heart. The role is highly cross-functional and
strategic, which will require both creative and analytical
thinking. The Director of Clinical Operations will work closely
with leaders across sales, operations, and clinical departments,
and will rigorously apply data to guide strategy and determine
success. While collaborative and innovative, the Director of
Clinical Operations is also passionately accountable to objective
The Director of Clinical Operations oversees site-level program(s)
in the Conejo Valley area. This role is responsible for the
day-to-day management of the site's clinical operations and
program-level performance. This includes performance across
clinical, team, growth, and financial objectives. This position is
the Clinical Director position, as required by DSS regulations.
Upholds and maintains the vision, mission, and company values
(i.e., Lightfully's Shining Commitments).
Leads site-level teams to achievement of goals in key areas of the
Provides leadership and day-to-day management of the site's
clinical operations; leads team to achieve key clinical performance
Partners with the Chief Clinical Officer (CCO) and VP of Clinical
Training to implement quality initiatives and clinical
Achieves optimal client lengths-of-stay metrics, including
facilitation of client admissions and transitions within levels of
Works with Compliance to ensure safety and compliance with all
governing bodies and internal policies and procedures.
Responsible for the client treatment experience at specific
Oversees treatment team to ensure clinical excellence and the
delivery of appropriate clinical interventions.
Responsible for meeting monthly budget targets.
Manages labor (adherence to labor model) and other variable
Participates in monthly operating review for region, with executive
Oversees hiring, performance management, and job leveling for
Ensures resolution of complaints, grievances, and disciplinary
actions at the site-level.
Optimizes employee engagement, retention, and turnover at the
Works with VP of Clinical Training to ensure site-level teams
onboarded and trained effectively.
Accomplishes metrics related to ADC, inquiries, and admissions.
Drives site-level census growth in partnership with Marketing,
Outreach, and Admissions.
Ensures implementation of programs, across region, to promote the
Company's culture, vision, and Shining Commitments.
Excellent management and supervisory skills.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software.
General Skills and Requirements:
Able to communicate effectively in English, both verbally and in
Able to work for prolonged periods sitting at a desk and working on
Master's degree in psychology-related field.
Full clinical licensure required. Must meet CA Board of Behavioral
Sciences minimum qualifications to supervise associate
professionals (ASW, AMFT, and APCC).
At least 2 years experience managing others.
This is an exciting opportunity to help us build something from the
ground up. To be part of a dynamic team of passionate providers
looking to create something exceptional and well timed in the
Keywords: Lightfully Behavioral Health, Thousand Oaks , Clinical Director, Executive , Thousand Oaks, California
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