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Accelerated Retail Store Management Program

Company: Firestone
Location: Thousand Oaks
Posted on: September 12, 2023

Job Description:

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.


  • Customer service
  • Drive store sales & promotions
  • Build Customer Satisfaction & Loyalty Creating Results for Teammates, Customers and the Company
  • Understand alternative tire sourcing and competitors
  • Payroll, budgets and store goals
  • Responsible for record keeping and relevant financial information
  • Manage, schedule and assign staff according to their skill level
  • Attend paid training to stay up-to-date with new developments in the automotive service industry
  • Follow up with customers to obtain feedback and ensure they are satisfied with received
  • Other duties as assigned

    Preferred Qualifications: 2-year college degree or equivalent QUALIFICATIONS
    • High School Diploma or equivalent
    • Demonstrated success in retail sales management
    • Problem solving as it relates to customer complaints
    • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
    • Must be able to assist customers for personal sales as well as complaints to ensure customer retention

      and loyalty
    • Teammate and customer communication skills
    • Negotiation and conflict resolution skills
    • Must have a valid automobile driver's license at all times and be able to drive customer and company

    • Must have completed all current and required Firestone Complete Auto Care education courses &

      modules required for this position OUR CREW KNOWS BENEFITS

      Health benefits that start on day one of employment, for all of our teammates:

      Vision and dental coverage.

      • Tuition reimbursement programs.
      • Paid vacation and holidays.
      • Additional stability benefits.

        Our Values Give Back To You
        • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
        • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
        • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.
          Associated topics: associate manager, co manager, general manager, major gift officer, manager, manager retail, principal, retail store manager, store supervisor, supervisor

Keywords: Firestone, Thousand Oaks , Accelerated Retail Store Management Program, Executive , Thousand Oaks, California

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