Accelerated Retail Store Management Program
Location: Thousand Oaks
Posted on: September 12, 2023
Responsible for every aspect of the store operation, which
includes: selecting, coaching and developing store teammates as
well as merchandising, advertising and promotion of products and
- Customer service
- Drive store sales & promotions
- Build Customer Satisfaction & Loyalty Creating Results for
Teammates, Customers and the Company
- Understand alternative tire sourcing and competitors
- Payroll, budgets and store goals
- Responsible for record keeping and relevant financial
- Manage, schedule and assign staff according to their skill
- Attend paid training to stay up-to-date with new developments
in the automotive service industry
- Follow up with customers to obtain feedback and ensure they are
satisfied with received
- Other duties as assigned
Preferred Qualifications: 2-year college degree or equivalent
- High School Diploma or equivalent
- Demonstrated success in retail sales management
- Problem solving as it relates to customer complaints
- Aptitude to manage inventory, order scheduling, and ongoing
- Must be able to assist customers for personal sales as well as
complaints to ensure customer retention
- Teammate and customer communication skills
- Negotiation and conflict resolution skills
- Must have a valid automobile driver's license at all times and
be able to drive customer and company
- Must have completed all current and required Firestone Complete
Auto Care education courses &
modules required for this position OUR CREW KNOWS BENEFITS
Health benefits that start on day one of employment, for all of our
Vision and dental coverage.
- Tuition reimbursement programs.
- Paid vacation and holidays.
- Additional stability benefits.
Our Values Give Back To You
- Professional Development: No matter where you're at in your
career, we've got the resources to help you level up.
- Community & Involvement: We pride ourselves on working with our
local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is
our family-like mentality and drive to do things right, always.
Associated topics: associate manager, co manager, general manager,
major gift officer, manager, manager retail, principal, retail
store manager, store supervisor, supervisor
Keywords: Firestone, Thousand Oaks , Accelerated Retail Store Management Program, Executive , Thousand Oaks, California
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