Customer Service Specialist

Company: Adecco Staffing
Location: Thousand Oaks
Posted on: August 21, 2020

Job Description:

Adecco is assisting a local client in recruiting for a Customer Service Representative position for home appliances in the Thousand Oaks area. This is a temp to hire position for the right candidate. If you meet the qualifications listed below, please Apply Now! The Customer Service Representative will represent the brand by providing outstanding customer service and brand advocacy to customers and consultants via existing channels and project work. Channels include online CRM via email, telephone, and online chat, in addition to other cloud base platforms. While creating knowledge, excitement, and increased use of the brand's products. Responsibilities for this Customer Service Representative position include, but are not limited to: + Responsible for answering voice calls, emails and online chats, within the expected 4-hour response time window. + Educate customers and Consultants to self-serve via online tools and expected to quickly and efficiently provide service + Respond to all customers and consultants with empathy and patience + Communicate timelines to customers and consultants. + Performing virtual (via online recording platform) and in person demos. Responsible for documenting clearly the processes, testing of methods, results, and more in demonstrations. + Responsible for assisting customers through problem solving solutions for repair and service requests via email, chat and phone To be considered for this Customer Service Specialist position, you should: + Sell the value of the product and opportunity + Meet monthly sales goals with collective team effort + Use shipping and fulfillment software vendor website to track, audit, ship, and manage fulfillment. + Have an interest in food and cooking What's in this for you: + Pay rate at $18/ hour + Weekly Pay - you receive a paycheck every week you work + Comprehensive benefits after 1 week - medical, dental, vision options available Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Customer Service Representative position in the Thousand Oaks area or any related opportunities with Adecco. Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: Adecco Staffing, Thousand Oaks , Customer Service Specialist, Hospitality & Tourism , Thousand Oaks, California