ThousandOaksRecruiter Since 2001
the smart solution for Thousand Oaks jobs

At Your Service Center Associate, Part Time: The Oaks

Company: Macy's
Location: Thousand Oaks
Posted on: February 24, 2021

Job Description:

*Job Overview:* The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may--pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.* Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.* Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.* Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.* Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.* Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.* Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free.* Handle all returns professionally, with sincerity and enthusiasm.* Demonstrate knowledge of store products and services to drive sales and minimize returns.* Sell gift cards and work to resolve customers' Macy's card issues, as needed.* Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location.* Follow store's audit policies and procedures.* Adhere to Asset Protection and inventory control and compliance procedures.* Follows shortage programs and procedures.* Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality.* Perform other duties as necessary. *Qualifications:* *--* *Education/Experience:* * High School degree or equivalent. * At least one year of customer service experience.*--* *Communication Skills:* * Excellent written and verbal communication skills.--*--** Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. *Mathematical Skills:* * Basic math functions such as addition, subtraction, multiplication, and division.* Able to use a calculator.*Reasoning Ability:* * Self-starter, able to work independently and as part of a team and must have good time management skills.*Physical Demands:* * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. *Other Skills:* * Strong organizational skills. * Must be able to multitask in a fast-paced environment. * Must be able to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment.*--* *Work Hours:* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with--[SFPC Art. 49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf)--and--[LA MC ch.XVIII Art. 9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf).

Keywords: Macy's, Thousand Oaks , At Your Service Center Associate, Part Time: The Oaks, Other , Thousand Oaks, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Drive with Uber - Make Money In Your Spare Time
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You
Company: Uber
Location: Rosemead
Posted on: 03/5/2021

Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: San Gabriel
Posted on: 03/5/2021

Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Placentia
Posted on: 03/5/2021


No Vehicle Required - Deliver with DoorDash on our e-bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bikeWhat is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...)
Company: Doordash
Location: San Gabriel
Posted on: 03/5/2021

Premier Banker - Yorba Linda & Rose
Description: Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: Placentia
Posted on: 03/5/2021

Set Your Own Schedule - Shop and Deliver Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: San Gabriel
Posted on: 03/5/2021

Accounts Receivable Supervisor
Description: Maintain accuracy and timely refund of returns, cancelled orders and processing of check refunds to customers. Verify and reconcile vendor rebate
Company: Newegg
Location: Rowland Heights
Posted on: 03/5/2021

Entry Level-Sales
Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Rosemead
Posted on: 03/5/2021

Soothe: Licensed Hairstylist
Description: Los Angeles, CA Join the top rated on-demand wellness platform in the world Soothe connects massage therapists and estheticians directly to clients via our app, making the wellness industry more accessible (more...)
Company: Soothe
Location: San Gabriel
Posted on: 03/5/2021

Shipt Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: San Gabriel
Posted on: 03/5/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Thousand Oaks RSS job feeds