Remote HR Specialist / Case Manager
Company: Aerotek
Location: thousand oaks
Posted on: May 3, 2021
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Job Description:
A leading eCommerce company in Seattle is looking for a
remote HR Specialist to assist in processing LOA/FMLA/ADA
cases Job Description: The Case Manager provides case management for all types of leave
of absence and disability life events. The Case Manager is highly
skilled in answering questions, understanding the employees
situation, applying the appropriate benefits, responding to
changing circumstances and needs, and paves the way for a connected
and trusted case management experience. Case Managers are the
single point of contact for an employee throughout an entire leave
of absence or disability event. Responsibilities: Initiate and respond to inquiries about leave and disability
events, benefits, and options available to employees Serve as a point of contact for assigned employees (150 200
employee cases) to provide holistic case management services,
including reviewing medical documentation to adjudicate leaves in
compliance with the corresponding leave plans, federal and state
laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and resources
to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an
employees changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during,
or after a leave event Respond to employee impacting issues that may arise during the
leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with
limited information Facilitate a smooth return to work and ramp-back plan for
employees returning to the workplace Educate managers and business partners on employee concerns and
needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both
verbally and in writing Ensure compliance with standard work, federal/state regulations,
and company policy Maintain system records to ensure accurate and timely
information/documentation Consult, coordinate and partner with our third party
administrator, HR, Safety, Legal, Payroll, Benefits, team members
and other departments/systems as appropriate Required Skills: Bachelors degree OR 5 + years of professional/military
experience 1+ years of experience as a case manager using case management
systems, reviewing cases for eligibility, determining the
appropriate benefits that apply to a specific situation. 1+ year of experience in Human Resources or customer service in
a leave and/or disability field can be substituted for 1+ year as a
case manager Experience in MS Word, Excel, Access, Outlook and PowerPoint Preferred Skills: 2+ years of related experience in a leave of absence and/or
disability claim management role Knowledge of federal or state Leave and Disability regulations,
specifically ADA/ADAAA and FMLA Experience working multiple projects or cases independently in
environment with changing priorities Experience working with confidential information SPHR, PHR, or CPDM certifications, or equivalent Experience providing case management services for a large,
multi-state employer or on behalf of a carrier/TPA with clients in
multiple states Experience with global service and employee delivery Strong problem solving, time management and priority setting
skills Experience providing guidance to employees or managers on leave
of absence, disability plan, accommodation, human resources,
benefits, or employee matters About Aerotek: We know that a company's success starts with its employees. We
also know that an individual's success starts with the right career
opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com. The company is an equal opportunity employer and will consider
all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Thousand Oaks , Remote HR Specialist / Case Manager, Other , thousand oaks, California
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