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PBX Operator PRN

Company: HCA
Location: Thousand Oaks
Posted on: May 3, 2021

Job Description:



Hospital Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER's, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health's top 100 best-performing hospitals based on patient satisfaction and operational data.

Los Robles Regional Medical Center is a licensed 404 bed acute care facility. Fully accredited by the Joint Commission, Los Robles Hospital has the only Level II Trauma Center in Eastern Ventura County and the only Emergency Room in both Los Angeles and Ventura counties coveted EDAP (Emergency Department Approved for Pediatrics) rating. In addition, it is the only hospital certified by both counties as a STEMI designated heart attack center for rapid heart attack response and is a certified Primary Stroke Center. With over 600 physicians on its medical staff, representing over 50 medical specialties, Los Robles is proud to be the community's most trusted resource for health and a regional destination for care.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

Position Summary:

The PBX Operator I's primary responsibilities includes understanding and comply with hospital, corporate and regulatory standards. Answer calls on the telephone system switchboard, answer questions by callers, and route callers to appropriate destinations including hospital extensions, physician offices. Make calls to numeric and alpha pagers, page hospital personnel, physicians, patients, visitors and other appropriate persons on the overhead intercom system. Make announcements on the overhead intercom system for visiting hours, Code calls, alarms, events, and must be able to use a Microsoft Windows based computer. Ability to use hospital computer system to determine if patients are still in the hospital. Record keeping as well as responsible for accepting, signing for and notifying staff of deliveries. Assists Plant Operations and/or Information Systems in testing systems in the PBX Operator office.

Reports To: PBX Coordinator

Supervises: None


Position Requirements:


  • Prefer High School Diploma.


  • Prefer prior experience as a PBX Operator.

  • Prefer prior customer service experience.

Special Qualifications:

  • Must be comfortable using a Windows based computer and Microsoft Word, Outlook.

  • Must be extremely reliable.

  • Must have a customer service attitude.

  • Must have good English speaking and reading skills.

  • Must remain calm in high stress, chaotic and/or emergency situations.

  • Must be able to work independently.

  • Must be organized.

  • Prefer good writing skills.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.


Keywords: HCA, Thousand Oaks , PBX Operator PRN, Other , Thousand Oaks, California

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