Customer Service Representative
Location: Thousand Oaks
Posted on: May 31, 2021
We are seeking a qualified Customer Service Representative to
start a position with a growing company in Westlake Village
The Customer Service Representative's primary goal will be build
rapport with customers, provide assistance with placing orders and
addressing product and/or order inquiries. You will fulfill
customer needs to ensure customer satisfaction.
The ideal candidate will have 1+ years' experience in a customer
service role. They will thrive in a business casual environment.
Previous retail or other face-to-face customer experience is
acceptable for this position; however, having experience in a call
center environment is ideal.
Career Strategies Inc is a national staffing firm that provides
temporary and direct hire staffing services to outstanding firms
located throughout the United States. For over 30 years, we have
helped thousands of talented candidates find fulfilling careers in
a variety of industries including technology, entertainment,
marketing, real estate, finance and accounting.
About the role:
Answer multiple incoming calls from customers
Answer any customer questions
Able to take 40-60 calls per day
Make some outbound calls to follow up on customer inquiries
Provide information to customers
Input information and orders into CRM
This is not a comprehensive list of duties
About the candidate:
1+ years in a customer service role (MUST)
1+ years in a call center environment (PLUS)
MS Office (MUST)
Previous CRM experience (PLUS)
Personality and characteristics: attention to detail, typing, fast
learner, excellent reading and comprehension, communication,
punctual, ability to recognize and solve issues, planning,
organization, and ability to work independently, professionalism,
See more customer service and data entry opportunities with Career
Strategies' clients at !
Equal Opportunity Employer considering qualified applicants in
accordance with applicable state and federal laws, including those
with criminal histories, in a manner consistent with the City of
Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Keywords: Careerbuilder-US, Thousand Oaks , Customer Service Representative, Other , Thousand Oaks, California
Didn't find what you're looking for? Search again!