Small Engine Repair & Packing Services Technician
Company: Fruit Growers Supply Company
Location: Santa Paula
Posted on: February 22, 2021
Primary Objective of Position
Work within the designated Operation Center as needed to complete
small engine repairs, order and install replacement parts, and
follow up with customers regarding their equipment repairs.
Manage Packing Services customer accounts as needed, providing
technical service routinely as well as emergency services as
Minimum Educational and Experience Qualifications/Requirements: --
High school diploma or equivalency. --
Mechanical/electrical/technical and machinery experience a plus--
Aptitude for welding, plumbing, and fabricating-- Experience or
exposure in the fields of agricultural sales, purchasing, light
manufacturing or citrus production and processing.-- One year in
the post-harvest industry including equipment maintenance
desirable.-- Ability to effectively handle personal and telephone
contacts in a courteous and businesslike manner, either verbal or
written-- Must have excellent customer service skills-- Effective
time management skills.-- Must be fast paced, highly energetic, a
self- starter and possess a positive attitude-- Proficient computer
skills in Excel, Word, Outlook. SAP experience a plus-- Must be
willing and able to lift up to 60 lbs. and handle bulky items.
Occasionally, lift items up to 80 lbs.-- A valid, unrestricted CA
driver's license. (Class C)-- Bilingual ability (English/Spanish)
desirable.-- Proof of American citizenship and/or legal US work
status-- May be required to travel away from home (overnight) as
Essential Job Functions and Responsibilities: Primary Functions
Pertaining To Small Engine Repair: -- Responsible for the
maintenance and repairs for STIHL and Echo product as requested by
our customers-- Repairs small engine and power equipment as needed
for customers-- Understands the mechanics of small engine and power
equipment-- Diagnoses, disassembles and rebuilds small engine and
power equipment-- Works with vendors to procure needed parts for
repair-- Follows up with customers and vendors regularly to ensure
timely repair and return of power machinery-- Creates properly
documented invoices/warranty receipts -- Maintains catalogs,
brochures, and all other advertising/marketing/sales information as
needed-- Maintain yearly certification and up to date files for
Stihl and Echo product.-- Responsible to train and educate
customers of all warranties for small engine equipment purchased at
the Operation Center, including initial startups and
recommendations for usage of small equipment. -- Must work
independently, manage deadlines and be self-motivated
Primary Functions Pertaining To Packing Services Technician:
- Completes all safety training programs and follows all safety
procedures required by Fruit Growers Supply Company.
- Provide service to non-member and member packinghouses
routinely and as needed, based on the customers signed agreement
and include the following:
- Monitor and maintain chemical levels in fruit treatment
- Transfer liquid fruit coatings from bulk containers to storage
tanks and blend liquid and powder fungicides.
- Inspect and adjust fruit coating application equipment
including atomizers, pumps, hoses, and plumbing connections.
- Inspect and service fruit handling machinery including motors,
sprockets, chains, drives, valves and plumbing, brushes, foam rolls
and mechanical wipers.
- Additional items may be assigned depending on the individual
- Will work with a small team to install fruit treatment
equipment at member packinghouses.
- Will use hand tools and hand operated power tools.
- Will receive training in material handling and handle all
materials including hazardous materials safely.
- Will maintain adequate inventory of mechanical parts and
- Will maintain written records of materials in inventory and
materials transferred between packinghouses and the warehouse.
- Other duties as may be assigned.
Secondary Functions and Responsibilities: -- May be required to
operate mechanical equipment including forklift, assorted dollies
carts, and electronic scales. Must have forklift certification --
Customer Service skills and experience a must - Discusses needs,
makes suggestions, and helps with assistance shows products as
required.-- Maintains a neat, organized and safe work place at all
times.-- Handles problems related to small engines and post-harvest
service needs-- Ability to be self-motivated, initiator and be part
of a team who wants to succeed -- Manages attendance according to
Operation Center and Packing Services policies-- Other duties as
assigned The performance of these responsibilities presumes full
- Complying with all the Company policies and procedures
- Maintaining the integrity of and professional image of the
Company in dealing with other Company employees and customer
- This position is a dual-role in which the employee fulfills
needs as both a Small Engine Repair Associate & a Packing Services
Technician. As such, the employee will balance workload as needed,
with the understanding that more time or weight may be needed in
one respective area over the other, and that this role, the
responsibilities therein, and the commitment to either Operations
Centers or Packing Services may change at any time to meet the
needs of the business.
- The employee will receive direction from both Operations Center
and Packing Services Management regarding shifting business needs
that will result in additions, decreases, or halts in workload and
responsibilities with either Operation Centers or Packing
- This position has a progressive timeline which will develop
based on the business needs of Packing Service's customer ventures
in the district 2 area.
- With this progressive timeline the employee will remain
flexible in terms of training schedules, travel, shifting
responsibilities, changing time and workload needs with Operations
Centers and Packing Services, and other business facets.
Fruit Growers Supply Company ('FGS") is a dynamic organization and
is continually evaluating changes to meet the needs of its
customers. The duties of FGS' employees will change to reflect the
changing needs of the Company. This job description, while highly
descriptive of the representative duties of the position, is not
meant to be all inclusive. Other duties may arise which are not
specifically written. It is expected that employees will follow all
reasonable and legal instructions of their supervisor when
Keywords: Fruit Growers Supply Company, Thousand Oaks , Small Engine Repair & Packing Services Technician, Professions , Santa Paula, California
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