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Small Engine Repair & Packing Services Technician

Company: Fruit Growers Supply Company
Location: Santa Paula
Posted on: February 22, 2021

Job Description:

Primary Objective of Position
Work within the designated Operation Center as needed to complete small engine repairs, order and install replacement parts, and follow up with customers regarding their equipment repairs.
Manage Packing Services customer accounts as needed, providing technical service routinely as well as emergency services as needed.
Minimum Educational and Experience Qualifications/Requirements: -- High school diploma or equivalency. -- Mechanical/electrical/technical and machinery experience a plus-- Aptitude for welding, plumbing, and fabricating-- Experience or exposure in the fields of agricultural sales, purchasing, light manufacturing or citrus production and processing.-- One year in the post-harvest industry including equipment maintenance desirable.-- Ability to effectively handle personal and telephone contacts in a courteous and businesslike manner, either verbal or written-- Must have excellent customer service skills-- Effective time management skills.-- Must be fast paced, highly energetic, a self- starter and possess a positive attitude-- Proficient computer skills in Excel, Word, Outlook. SAP experience a plus-- Must be willing and able to lift up to 60 lbs. and handle bulky items. Occasionally, lift items up to 80 lbs.-- A valid, unrestricted CA driver's license. (Class C)-- Bilingual ability (English/Spanish) desirable.-- Proof of American citizenship and/or legal US work status-- May be required to travel away from home (overnight) as business dictates
Essential Job Functions and Responsibilities: Primary Functions Pertaining To Small Engine Repair: -- Responsible for the maintenance and repairs for STIHL and Echo product as requested by our customers-- Repairs small engine and power equipment as needed for customers-- Understands the mechanics of small engine and power equipment-- Diagnoses, disassembles and rebuilds small engine and power equipment-- Works with vendors to procure needed parts for repair-- Follows up with customers and vendors regularly to ensure timely repair and return of power machinery-- Creates properly documented invoices/warranty receipts -- Maintains catalogs, brochures, and all other advertising/marketing/sales information as needed-- Maintain yearly certification and up to date files for Stihl and Echo product.-- Responsible to train and educate customers of all warranties for small engine equipment purchased at the Operation Center, including initial startups and recommendations for usage of small equipment. -- Must work independently, manage deadlines and be self-motivated
Primary Functions Pertaining To Packing Services Technician:

  • Completes all safety training programs and follows all safety procedures required by Fruit Growers Supply Company.
  • Provide service to non-member and member packinghouses routinely and as needed, based on the customers signed agreement and include the following:
  • Monitor and maintain chemical levels in fruit treatment solutions.
  • Transfer liquid fruit coatings from bulk containers to storage tanks and blend liquid and powder fungicides.
  • Inspect and adjust fruit coating application equipment including atomizers, pumps, hoses, and plumbing connections.
  • Inspect and service fruit handling machinery including motors, sprockets, chains, drives, valves and plumbing, brushes, foam rolls and mechanical wipers.
  • Additional items may be assigned depending on the individual packinghouse
  • Will work with a small team to install fruit treatment equipment at member packinghouses.
  • Will use hand tools and hand operated power tools.
  • Will receive training in material handling and handle all materials including hazardous materials safely.
  • Will maintain adequate inventory of mechanical parts and chemicals.
  • Will maintain written records of materials in inventory and materials transferred between packinghouses and the warehouse.
  • Other duties as may be assigned.
    Secondary Functions and Responsibilities: -- May be required to operate mechanical equipment including forklift, assorted dollies carts, and electronic scales. Must have forklift certification -- Customer Service skills and experience a must - Discusses needs, makes suggestions, and helps with assistance shows products as required.-- Maintains a neat, organized and safe work place at all times.-- Handles problems related to small engines and post-harvest service needs-- Ability to be self-motivated, initiator and be part of a team who wants to succeed -- Manages attendance according to Operation Center and Packing Services policies-- Other duties as assigned The performance of these responsibilities presumes full attention to:
    • Complying with all the Company policies and procedures
    • Maintaining the integrity of and professional image of the Company in dealing with other Company employees and customer representatives
      Workload Distribution:
      • This position is a dual-role in which the employee fulfills needs as both a Small Engine Repair Associate & a Packing Services Technician. As such, the employee will balance workload as needed, with the understanding that more time or weight may be needed in one respective area over the other, and that this role, the responsibilities therein, and the commitment to either Operations Centers or Packing Services may change at any time to meet the needs of the business.
      • The employee will receive direction from both Operations Center and Packing Services Management regarding shifting business needs that will result in additions, decreases, or halts in workload and responsibilities with either Operation Centers or Packing Services.
        Progressive Timeline:
        • This position has a progressive timeline which will develop based on the business needs of Packing Service's customer ventures in the district 2 area.
        • With this progressive timeline the employee will remain flexible in terms of training schedules, travel, shifting responsibilities, changing time and workload needs with Operations Centers and Packing Services, and other business facets.
          Fruit Growers Supply Company ('FGS") is a dynamic organization and is continually evaluating changes to meet the needs of its customers. The duties of FGS' employees will change to reflect the changing needs of the Company. This job description, while highly descriptive of the representative duties of the position, is not meant to be all inclusive. Other duties may arise which are not specifically written. It is expected that employees will follow all reasonable and legal instructions of their supervisor when asked.

Keywords: Fruit Growers Supply Company, Thousand Oaks , Small Engine Repair & Packing Services Technician, Professions , Santa Paula, California

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