Patient Service Rep. - Primary & Specialty Care, Thousand Oaks
Company: UCLA Health
Location: Thousand Oaks
Posted on: January 15, 2022
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Job Description:
ResponsibilitiesIn this role, you will provide direct support to
the physicians and patients for assigned primary and/or specialty
care physicians. Major duties include but are not limited to:acting
as a liaison for the patients and physicians in the
practiceassisting patients in accessing service within the health
systemfacilitating communication with referring physiciansreferring
patients to appropriate resources and providing follow-up through
telephone and EPIC/CareConnectQualificationsRequired:Skill in
setting priorities which accurately reflect the relative importance
of job responsibilitiesAbility to establish and maintain and
productive working relationships with Faculty, Staff,
Administration and patients from various social, cultural and
economic backgrounds.Ability to creatively integrate competing
demands into a productive working environmentSkill in verbal
communications to clearly convey complex problems in both formal
and informal situations.Ability to interact diplomatically and
sympathetically with a patient population in varying degrees of
healthPreferred:Knowledge of specific specialty practice and
workflowsWorking knowledge of patient related policies and
procedures as well as a thorough understanding of the University
system and it services and programs.Knowledge of hospital computer
system, and personal computer systems and the various software
products to perform administrative work.Familiarity and knowledge
of authorization process & managed care programsUCLA is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or protected Veteran status.
Keywords: UCLA Health, Thousand Oaks , Patient Service Rep. - Primary & Specialty Care, Thousand Oaks, Sales , Thousand Oaks, California
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