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Patient Service Rep. - Primary & Specialty Care, Thousand Oaks

Company: UCLA Health
Location: Thousand Oaks
Posted on: January 15, 2022

Job Description:

ResponsibilitiesIn this role, you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practiceassisting patients in accessing service within the health systemfacilitating communication with referring physiciansreferring patients to appropriate resources and providing follow-up through telephone and EPIC/CareConnectQualificationsRequired:Skill in setting priorities which accurately reflect the relative importance of job responsibilitiesAbility to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.Ability to creatively integrate competing demands into a productive working environmentSkill in verbal communications to clearly convey complex problems in both formal and informal situations.Ability to interact diplomatically and sympathetically with a patient population in varying degrees of healthPreferred:Knowledge of specific specialty practice and workflowsWorking knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.Familiarity and knowledge of authorization process & managed care programsUCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Thousand Oaks , Patient Service Rep. - Primary & Specialty Care, Thousand Oaks, Sales , Thousand Oaks, California

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