ThousandOaksRecruiter Since 2001
the smart solution for Thousand Oaks jobs

Client Services Representative

Company: Tential
Location: Thousand Oaks
Posted on: September 23, 2022

Job Description:

Client Services Representative Benefits:

  • Obtain experience in a large corporate environment
  • Potential to be hired permanent
  • Hybrid role working on site 2-3 days per week with the remainder being remote Client Services Representative Requirements:
    • Minimum of 3 years of experience in customer service in a high volume, fast-paced environment (preferred).
    • You are passionate about customers/clients and are fulfilled by finding solutions in real-time over the phone or communicating via email.
    • You can work in a fast-paced environment where multitasking and organization skills are required.
    • You pay attention to detail and have strong problem solving and decision-making skills.
    • You are a team player who is self- motivated, has a sense of urgency, and looks for process improvement.
    • You demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
    • You have strong interpersonal, and communication skills.
    • You are sound, balanced, and have timely decision-making skills. Client Services Representative Job Description: Our Client, a Fortune 500 Financial Services Company, is seeking individuals who are looking for an opportunity to gain experience in a corporate environment as a Client Service Representative. This is an excellent opportunity to work in a large corporate organization and learn their corporate culture and service lines through an extensive paid training program.
      • Receive approx. 40 to 50 calls per day from current customers inquiring about their retirement benefits (50% of position).
      • Independently processes all claims (retirement benefits) received from the TPA. Process includes tax analysis and systems updates.
      • Generate participant correspondence using templates as well as freeform composition.
      • Process account/database maintenance on correspondence mailed by participants.
      • Independently and courteously manage customer requests and inquiries from the toll-free customer service line.
      • Responsible for all functions of the operation, which include the call center, claims, and correspondence processing.
      • Perform overpayment recovery process with appropriate follow up.
      • Address rejected items from bank ??? EFT rejects, reclaims, etc. #RPO #LI-BA1 -

Keywords: Tential, Thousand Oaks , Client Services Representative, Sales , Thousand Oaks, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Thousand Oaks RSS job feeds