Case Manager

Company: Rescue Mission Alliance
Location: Santa Maria
Posted on: February 27, 2026

Job Description:

Job Description Job Description Organization The Rescue Mission Alliance (RMA) is a Christian non-profit organization that has been serving the less fortunate in Southern California through emergency and long-term rehabilitation services since 1972. RMA partners with local churches to meet the spiritual needs of the people we serve. The Rescue Mission Alliance, Central Coast (RMACC)) is a vital part of RMA that offers three phased Men’s and Women’s Life Recovery programs. Summary The Case Manager works with the Program Manager to ensure Residents of the Life Recovery Program (LRP) can accomplish prescribed goals that result in self-sufficient and sustainable life habits free from homelessness, addiction and poverty. The case manager is responsible for assigning and managing the goals required to complete the Life Recovery Program, as well as customizing relevant goals that will help assigned Program Residents achieve health and self-sufficiency. The case manager is responsible for managing all aspects of recruitment for the Life Recovery Program. The case manager is also responsible for managing the programs for all Orientation Residents in the Life Recovery Program. Case manager will also assist Program Manager in other ways that help the Life Recovery Program run successfully. The position reports to the Women’s LRP Program Manager of RMACC. It is a regular full-time, non-exempt position located in Santa Maria, CA. Compensation is commensurate with skills and experience. Their position is eligible for overtime and benefits according to applicable guidelines. Essential Duties and Responsibilities Program Recruitment : With direction from the Program Manager recruit women who would be a good fit for Life Recovery Program. Maintain professional communication and administrative habits RMACC partners to recruit women whose needs fit the services offered at RMACC. Participate in Continuums of Care in the area as is helpful. Aim to not only recruit women to program but also refer those whose needs are outside of our scope of work to other agencies who can help them. Attend outreach events at RMACC and other agencies as available to form relationships w/ potential residents. Orientation Chaplain and other program responsibilities: Be the point of contact for all LRP residents in Orientation. Ensure they become immersed well in RMACC culture and rhythms. Communicate expectations at Mission, Thrift, Church and Outreach. Ensure Residents complete necessary goals to move to Phase 1. Ensure all new residents complete base assessments before progressing through program. Work with Program Manager to transition phased residents to her case load. Maintain strong case notes of resident progress in Mission Tracker. Keep in mind it is helpful to Program Manager, but also to future RMACC staff if the resident returns later in life. Manage drug testing for all Residents, ensure all enrolled residents comply w/ RMACC policy. Log in Mission Tracker. Assist Program Manager with reporting all resources provided to residents in Mission tracker. Ensure all intaked residents’ belongings are thoroughly searched and laundered. Ensure all resident medications are stored and logged appropriately at intake. Ensure when residents have access to their meds is logged properly. Other Responsibilities Conduct and log thorough room inspections weekly Assist Program Manager with driving residents to appointments Arrange recreational day trips for residents Assist Outreach Coordinator and Operations Coordinator with outreach activities when necessary. Supervisory Responsibilities There are no staff-supervisory responsibilities for this position. CM does supervise LRP residents, TLP residents, and volunteers. Qualifications 1-3 years related experience Valid California Driver’s license and insurable under RMA’s plan. Skills Very strong administrative skills Comfort with computers and software, especially client databases Excellent written and oral communication skills Self-motivated- Focused- able to remember weekly tasks without being reminded by supervisor, balance completion of day to day tasks while still completing longer-term projects Team player recognizing that in a mission one must wear many hats Has self-care practices in place to survive in emotionally challenging work environment Software Proficiency with Office Suite applications Able to learn and become expert in program database (will train) Physical Demands Must be able to sit for long periods, bend and lean over file drawers Ability to lift up to 40 lbs. Work Environment This position will function to a large degree in a residential program environment. As a part of normal duties this position will be in facilities with an at-risk population where errant behavior and disease risk may be present. Appropriate safety considerations will be required to avoid illness or injury.

Keywords: Rescue Mission Alliance, Thousand Oaks , Case Manager, Social Services , Santa Maria, California